Carolina Boat Outfitters Shipping Terms:
Does my billing and shipping addresses have to match?
For fraud protection purposes, we require that all address information match what is on file with the credit card company. If you are shipping to an address other than your billing address, the shipping address must also be listed with your financial institution as an alternate address.
This can easily be done by calling the number on your statement or the back of your credit card. It only takes a few minutes and does not affect your billing information at all. If both addresses are on file with the credit card company, you still may receive an automated email regarding verification of your address.
If your financial institution cannot verify your address with us, you will be contacted via email or phone call. If we are unable to verify your address within 7 days, your order will be canceled.
A work or business with a commercial address is appreciated due to our shipping table rate shipping!
Our main office is located in Greenville, NC but we have warehouses located all across the country. We always do our best to ship from the closest warehouse location with stock, however we are unable to guarantee shipment from a particular location.
Most orders will be shipped within 1-3 business days (not including weekends or holidays). International orders and orders to Alaska, Hawaii, Puerto Rico, or other territories may take 3-4 business days to process. Orders placed on Friday, will be processed on Monday and shipped as quickly as possible. Large orders and orders for multiple products may take longer to process.
Customers will be emailed with an order tracking number from UPS, Fed-Ex or USPS when your order ships. You can track your package at UPS.com (Tracking) or USPS.com (Tracking) by entering your tracking number.
Please note that some Internet and Email anti-virus and anti-spyware software may block this email confirmation. If you do not receive an email confirmation for this reason, please contact us via email at firstname.lastname@example.org and we will provide you with this information.
If ordered items are out of stock, we will email you immediately regarding expected shipping date.
Please note that any holiday closings may result in a slight shipping delay.
Our Minimum Shipping: $6.95.
At this time we do not ship to Canada!