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Testimonial by: Steve Palmer of MinnesotaDate added: 11/11/2015
Title: Customer Service
I just want to say thanks for your excellent customer service. I live in MN and try to shop locally whenever possible. This year, I decided to winterize my boat myself. I have a Mercury outboard that requires a $5 ( tool to make removal the fuel filter MUCH easier. I asked my dealer if I could buy one of these tools, and he told me that he "doesn't sell them to the public" and "that they are only there for his technicians". My guess is that he was upset that I was doing the work myself.

Anyway, I ended up ordering the tool (plus other items) from Carolina Boat Outfitters. It arrived 2 days later. Excellent customer service and communication. I will be sure to use your company again in the future. Thanks again.

Steve Palmer
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