Testimonial by: William BohlanderDate added: 01/12/2021
Title: old fashion serviceTodd, I just wanted to let you know that I receiv.... read moreTodd,
I just wanted to let you know that I received my order yesterday, on schedule, and exactly as we discussed. I wanted to take a moment to thank you and tell you what a pleasure it was dealing with you and Carolina Boat Outfitters. I'm 75 years old and it is a breath of fresh air to deal with a company that still exemplifies "old fashioned" service. When I called initially you returned my call promptly, and discussed the item I was inquiring about in a knowledgeable, professional way. You checked availability and even sent me a photo of the item in question just to double check that it was exactly what I wanted. You packaged it with obvious care, shipped it promptly, sent me a tracking number, and in less than a week it arrived safe and sound. Of course I'm glad to receive the item(s) I ordered, but as importantly, it was so very nice to deal with someone that knows their products so well and obviously cares about their customers. You do a great job!
Again, thank you so much and I look forward to dealing with you in the future.
Bill Bohlander show less
Testimonial by: Andrew Ryan of Blairsville GA (USA)Date added: 10/09/2020
Title: Real Customer ServiceTodd reached out to me after business hours to hel.... read moreTodd reached out to me after business hours to help me when I had a time crunch getting a part on for my boat for an upcoming fishing trip. I had ordered the part from another website and they were uable to deliver as promised and could never get the logistics of the order straight for me. Todd worked with me to identify where the part was in his system and how to get it to me the quickest way possible. Ultimately my, part which had already shipped, came from the other vendor despite me trying to cancel that order which they seemingly they could not do either. The amount of texts and phone calls from Todd are too numerous to detail but there were multiple and again after hours. Price had nothing to do with because the part from the other vendor was actually a couple of dollars less. It is about the SERVICE he provided. Going forward all my parts will be coming from Carolina Boat Outfitters. show less
Testimonial by: Jack Raby of Rockwood TN (USA)Date added: 08/28/2020
Title: Steering CableTodd was great to work with. I ordered a steering .... read moreTodd was great to work with. I ordered a steering cable, but the manufacturer was back ordered on the length I needed. Todd emailed me to let me know and offered to cancel the order since he was unsure when he would get this product. We stayed in touch for a couple of weeks and he received the cables and made sure I received one. I am so grateful as I now have power steering in my Bryant 246.
Thanks again Todd. show less
Testimonial by: Jeffrey Breshears of Virginia Beach VA (USA)Date added: 08/26/2020
Title: Great serviceOrdered a steering cable to replace a frozen one i.... read moreOrdered a steering cable to replace a frozen one in my boat and the new one fit perfect! CBO kept me informed of every stage my order was in and it arrived within two days.
Thanks for the great service and getting my boat back out on the water. show less
Testimonial by: Dennis Stokes of Slippery Rock PA (USA)Date added: 08/24/2020
Title: Great Customer ServiceI had emailed with a question about my order, and .... read moreI had emailed with a question about my order, and left my cell phone number as a contact. Within the hour, I received a callback and got an answer to my question. I never expected to hear back that quickly, and was pleasantly surprised. My order arrived two days later and was the exact part I needed. I have the website bookmarked and will use Carolina Boat Outfitters for future boating needs. Thank you for the great customer service! show less
Testimonial by: James Carpenter of St. Cloud FL (USA)Date added: 08/13/2020
Title: Great service!Despite having just been hit by a hurricane during.... read moreDespite having just been hit by a hurricane during a pandemic, these guys still got my part shipped to me within days! show less
Testimonial by: william wildman of Reston VA (USA)Date added: 07/13/2020
Title: Great serviceGreat customer service I ordered my part on a Tues.... read moreGreat customer service I ordered my part on a Tuesday I had it by The Weeknd to get back on the water great job show less
Testimonial by: John T. Derise of Delcambre LA (USA)Date added: 05/18/2020
Title: Todd is the best!In the midst of the COVID-19 epidemic we were look.... read moreIn the midst of the COVID-19 epidemic we were looking for some boat seats. Nothing was in stock anywhere. Todd found exactly what we needed in a very short time. They shipped on a Monday and we received the next day. If your looking for boating gear call Todd. show less
Testimonial by: HAROLD LAYSER of WILLIAMSTOWN AL (USA)Date added: 05/02/2020
Title: Outstanding customer ServiceIt was early evening, on a Friday. I had left a vo.... read moreIt was early evening, on a Friday. I had left a voicemail message about some items ( hard to find), that I needed and their shipping schedule. Todd returned my call. He looked up the items all 'in stock' and we finished the deal. I got a notice they were being shipped in the morning. You can't beat that service and he's a personable guy too. Pleasure doing business with Carolina Boat Outfitters. I'll be back again and again !!!! Thank You again Todd Pair !! Regards HW Layser show less
Testimonial by: Chuck Bingham of OklahomaDate added: 09/09/2019
Title: FastDelivered today. You guys are fast! Thanks
Testimonial by: David Adam of Roswell GA (USA)Date added: 06/05/2019
Title: Great ServiceI submitted the order, but I lost my info. I sent .... read moreI submitted the order, but I lost my info. I sent an email and received a prompt phone call answering all my questions. It was a great experience I will shop here again! show less
Testimonial by: Rusty McPike of TexasDate added: 07/27/2017
Title: AWESOME JOB!Just a note to say thank you for the way this orde.... read moreJust a note to say thank you for the way this order was packaged. The parts were packed extremely well and arrived with no damage.
Rusty McPike show less
Testimonial by: Steve Lofton of MarylandDate added: 09/01/2016
Title: HumorHi Todd, Every Time my boat says to me (BOAT bring.... read moreHi Todd, Every Time my boat says to me (BOAT bring out another thousand)😩 I will think to do business with you.Your humor and price discounts make the pain a little less. Thank you for all you do.
Steve Loftin show less
Testimonial by: John Krieger of NW FLDate added: 08/02/2016
Title: Great ServiceSteering wheel and bait table arrived yesterday. T.... read moreSteering wheel and bait table arrived yesterday. Thank you personally answering my questions about my order... as if I was right there in your store! Really pleased with the products and you will be my first choice for future orders. show less
Testimonial by: Steve Palmer of MinnesotaDate added: 11/11/2015
Title: Customer ServiceI just want to say thanks for your excellent custo.... read moreI just want to say thanks for your excellent customer service. I live in MN and try to shop locally whenever possible. This year, I decided to winterize my boat myself. I have a Mercury outboard that requires a $5 ( tool to make removal the fuel filter MUCH easier. I asked my dealer if I could buy one of these tools, and he told me that he "doesn't sell them to the public" and "that they are only there for his technicians". My guess is that he was upset that I was doing the work myself.
Anyway, I ended up ordering the tool (plus other items) from Carolina Boat Outfitters. It arrived 2 days later. Excellent customer service and communication. I will be sure to use your company again in the future. Thanks again.
Steve Palmer show less
Testimonial by: Bruce MacLaine of OhioDate added: 07/24/2015
Title: AMAZED!A couple weeks back, I ordered a rotor and distrib.... read moreA couple weeks back, I ordered a rotor and distributor cap from CBO. The price for both could not be beat. So, I naturally ordered a controller and cables from CBO today. I called CBO, and Todd spent an incredible amount of time with me. He made sure that I had the right parts and everything was going to fit my boat. Todd, I have never received such excellent service. We would all be in better shape if we took an example from you! Thanks again! show less
Testimonial by: Sam McLamb of North CarolinaDate added: 06/10/2015
Title: ThanksTodd, thanks for helping me figure out exactly wha.... read more[view image]Todd, thanks for helping me figure out exactly what I needed earlier this spring. The rebuild/refurbish came out great. All the work was worth it when my 8yr old said, "Dad, I like our boat so much better this year." - Sam show less
Testimonial by: Francis Sauer of marylandDate added: 04/02/2015
Title: SatisfiedI got my order as promised. You have another new s.... read moreI got my order as promised. You have another new satisfied customer. show less
Testimonial by: John Fowler of OhioDate added: 07/15/2014
Title: Company ServiceTodd, Order arrived yesterday in the mail in grea.... read moreTodd,
Order arrived yesterday in the mail in great shape and very well packed. Your company?s service is excellent and I will definitely be ordering from you again.
John Fowler show less
Testimonial by: John Robinson of OregonDate added: 04/30/2014
Title: Customer ServiceTodd: Many thanks. The package arrived Saturday a.... read moreTodd:
Many thanks. The package arrived Saturday as we were working on the boat, but I didn't find the package at my front door until Sunday. Anyway it was great to get the parts and your customer service and attention is very much appreciated. Carolina Boat Outfitters is going to be my new best friend! Thanks again. You had everything I was looking for at a great price and the quality is excellent. You did what you said you would do and you delivered. In my book, that is outstanding!
Albany, Oregon show less
by James Carpenter
Outstanding customer Service
by HAROLD LAYSER
by Derek Geddings
by Tom Zmina
by Peter Sorlien
by Sam Daniels
by Steve Palmer
Real Customer Service
by Andrew Ryan
Todd is the best!
by John T. Derise
by John Krieger
old fashion service
by William Bohlander
by Jeff Hansen
by Bruce MacLaine
by Francis Sauer
by Donald Boucher
by Steve Lofton
by Tom Spiers
by Rusty McPike
by Donald McKibbin
by David Upchurch
by Bryan Davis
by Alex Jones
by william wildman